Monday, February 18, 2013

Résumé Bloopers: Blunders to Avoid



In this digital age it easier to access information about job opportunities. However, easier access comes with fierce competition and employers inundated with more résumés than they have time to possibly read. This makes having a résumé free from “résumé red flags” imperative to job search success. Below are some common résumé blunders to avoid. 

“Funky” Email Address. If you have an email address like sugardaddyforyou@domain.com you’re asking to be judged unfairly without mercy. This may work well on your dating profile but you want to be taken seriously. Even an arbitrary set of numbers or letters don’t work well (it looks “spamish”), because you want recruiters to quickly identify your email address with your name. I recommend creating an email address that’s a variation of your name such as jane.doe@domain.com. If you have a common name it’s harder to create one if different variations have been taken.  I've found that sometimes people tack on their birth year to their email name. I recommend refraining from dating yourself by giving early clues to your age.

Repeating the same set of words. “Attention to Detail, Superb Writing Skills, Excellent Communication Skills, Attention to Detail” Really now? At least that’s what an employer may say and straight to the shredder the résumé goes.

Fluff with no Buff.  This is the equivalent of giving a meat eater a cucumber sandwich. They’ll scream, “Where is the meat!” Instead of simply stating you’re a “hard worker" let your accomplishments speak to that. Provide an example that exemplifies that you are just that. If you state “Exceeded goals by 125%” recruiters may say to themselves, “Now that’s a winner.”

Irrelevant Personal Interests. Employers know you have a life outside of work, but do they really want to know you "play part-time in a garage band" as a candidate for an accountant position. Please don’t do this.

Right Spelling, Wrong Word. “Objective:  Seeking a party-time position related to my bachelorette degree.” This is like an unedited video filled with bloopers and a prime example of how simply using spell check is not proofreading your résumé. Have another pair of eyes review your résumé before uploading to any job site or submitting to an employer.

I hope I've humored you, but the job search process is no joke, so avoid becoming the brunt of one. 

Moving You Forward,

Cathy Francois
Career Coach
Founder of Rezume Forward





Wednesday, February 13, 2013

Workplace Romance: Business with Pleasure


In the spirit of the Valentine’s season, it’s fitting to bring up the topic of workplace romance. Given the amount of hours we spend with coworkers on a weekly basis, forming relationships that extend beyond the workplace is sometimes inevitable. Early in my career I've sworn that I would never date anyone in the workplace. But an interesting coincidence put me in a dilemma.

Some years ago I met a gentleman that I oddly had a lot in common with. We even had the same major in college and our initial conversation seemed like the makings of a great dating relationship. But apparently we were little too much alike, because I also found out that he would be starting a new job that very next day. And out of all places, it was the company that I was currently working for in the same department. So do I bring everything to a halt or proceed with caution? How is workplace romance viewed in today’s workforce anyway?


According to a WorkplaceOptions survey, how it may be viewed depends on your age. 84 percent of Millennial workers (ages 20-31) say they would have a romantic relationship with a co-worker, compared to just 36 percent of Generation X workers (ages 32-48) and 29 percent of Baby Boomers (age 49-68). Management columnist and author of In Office Hours, Lucy Kellaway says, “It’s one of the worst decisions you can possibly make. Office romances are… complicated and unprofessional.” Whether your point of view is new school or old school here are some things to consider:

What is your company policy? Some companies have rigid policies against workplace fraternization either with those you work with internally or externally. It’s important to know what those are ahead of time.

What is the corporate culture? Look around-- your workplace may not be the best place to hook up. Are there couples married as a result of meeting in the workplace or is there an unspoken rule that makes it taboo?

What are the long term affects? In the beginning the thought may seem rosy. But could a relationship bring on real or perceived favoritism which could create scorned co-workers or worst yet a lawsuit?

The dynamics of a romantic relationship in the workplace can prove to be complex and there are definitely many more questions to consider. Just remember in the workplace with the matters of the heart, be smart.

Moving You Forward,

Cathy Francois
Career Coach
Founder of Rezume Forward



Wednesday, February 6, 2013

Getting Your Connections Up: Networking Simplified



The New York Times recently published an article1 on how larger companies are increasingly using their own employees to find new hires through referrals. This trend makes good business sense as it saves time and money. And it left me to think that the life of a hermit crab is going to get really tough in today’s job market. According to the Department of Labor, the average unemployed worker today is jobless for 38 weeks. Besides being a call to get your emergency savings up, this is a call to get your connections up; meaningful ones.

However, the thought of building connections through “networking” may make some people cringe. Some people may view this as hobnobbing, schmoozing, or down and dirty brown-nosing. This is deeper than the superficial “friends” you have through social media. However, I’m not discrediting social media, just stating it is merely a link to a possible meaningful connection.  Here are some tips on building your connections up.

Start in your natural environment. Do your neighbors know who are and what you do? Have you taken time to get to know coworkers outside your department? Do you know other parents at your child’s school? If you answered no to all 3 questions you have some work to do. Start with a smile, a wave hello, say good morning, and take little opportunities to strike up a conversation without expecting anything in return. Connections are much easier to build when you’re not looking to receive, so build them before you need them.

Warm your cold connections. The next time someone accepts or sends you a connection request on social media send them a thank you message. Send birthday and congratulatory messages whenever possible. This gives an opportunity for people to remember who you are. You can also add an open-ended question to encourage a two-way conversation, such as “How do you like your new job?” These simple gestures take a little time, but may lead to a rewarding meaningful connection.

Be Likable. (Not a people pleaser or pushover) Making connections is pointless if you turn around and burn them. That’s called building walls. There must be a good reason why Dale Carnegie’s book “How to Win Friends and Influence People” is still a popular book since published in 1936. This is long before Facebook, Twitter and LinkedIn. It’s about getting back to the basics and applying it in the new millennium.

Give. What do you have to offer? At career fairs people are always drawn to the booth that’s giving away the cool knick-knacks.  Give to open yourself to the opportunities to receive.

In this fast paced world, it may be challenging to find time to build relationships. For some it comes natural and it shows by their success and for others not so much. Thankfully this is a skill you can learn. Research and finds ways to build relationships and make connections in a way that comes natural to you. Remember, in today’s job market, keeping your connections up means keeping your money up.

Moving you Forward,


Cathy Francois
Career Coach
Founder of Rezume Forward



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Monday, February 4, 2013

Are you LinkedIn yet? What you’ve been missing



If you’re like me, you’re never the first to jump on social media sites because you don’t want to be part of a fad and have another long lost profile. A year ago, I finally created my LinkedIn profile because I was relocating and looking for new opportunities.  And my only regret is that I did not create one sooner. So if you are thinking, “I’m not getting on the social media bandwagon” or “I’m not looking for a job, why do I need a profile?” I suggest you reconsider quickly. With over 200 million users strong LinkedIn is more like a freight train than a bandwagon and you better get on board. Whether you’re new or fell off the wagon now is a better time than any with LinkedIn’s new profile design.

One-Click Endorsements. You can now endorse people in your network and others can do the same for you in just one click. This can be done by adding your skill sets to your profile such as project management, sales, customer service and more.  The easiest way to get an endorsement is by endorsing others in your network, which in turn they will receive a notification of your endorsement and LinkedIn will suggest that they endorse you.

Establish and Maintain Your Professional Identity. Does your network really know what you do? Do you have valuable information to share? Have you recently completed any special projects or certifications? Keep your profile fresh by updating information as they occur, which will make updating your resume a breeze when the time comes. However, be careful not to overdo it or turn off your activity broadcast through your privacy settings if necessary. That way if you need to do an overhaul on updates, people don’t get a notification for every change you make to your profile.

Follow Global Luminaries. Now you can do more than follow industry information, groups and companies. In addition, you can gain professional wisdom by following any one of 150 influential global leaders, such as Tony Robbins, Richard Branson and a bunch of other people you may have never heard of, but may want to know based on your interests.

The new and improved LinkedIn profile is streamlined, visually appealing, and helps you connect or reconnect with others better than ever. But don’t take my word for it. Find out for yourself and discover opportunities that may await you this year.

Cathy Francois
Career Coach
Founder of Rezume Forward


Wednesday, January 30, 2013

The Art of Interviewing

Are you nervous about your upcoming interview? Do you hear your heart beating like a stampede of elephants in the distance. Wondering if you will miss or score? You can rewrite your resume, and proofread your cover letter many times over, but in the world of interviewing, most people get one shot to make the right impression.

So how does one prepare for the unknown? Is there a science or art behind a good interview? Yes, and more important than the interview itself is the preparation for the interview. Below are 5 tips to help you succeed in the interview process.
1.   Get your mind right. Your psyche can either bring negative or positive energy, which may be recognized by the interviewer. Avoid stress and anxiety when possible.

2.   Research the company and read in between the lines. Out of 2000 bosses surveyed 47% stated the most common mistakes job seekers make during interviews is having little or no knowledge of the company.  Along with factual information, get a feel for the corporate culture, the interview process and how their values and mission fit your personal ones. This will also help you formulate smart questions discussed later. LinkedIn, Glassdoor & Twitter are great sources to help you gain insight.

3.   From head to toe, appearance matters. This is more than just about the clothes you wear. This is the time to sweat the small stuff.  70% of Employers claim that they don’t want applicants to be fashionable or trendy (unless it’s part of the company culture). Be neat and yet simple. Avoid any potential distractions (i.e. covering tattoos and skipping the cologne) because before you have a chance to say a word, your appearance (or odor, whether nice or not) will certainly be observed.

4.   Practice your responses, but do not sound rehearsed. Avoid clichés at all cost. You want to not only sound original, but genuine in your responses as well. Even if you have prepared a good answer to a tough common interview question, pause before responding as if giving thought to your response.

5.   Ask smart questions. Many of us may prepare for questions that may be asked of us, but fail to think about what questions that you may ask. Smart questions demonstrate your interest and knowledge. For example you may ask, “I understand that the company has a mission to decrease its carbon footprint, what role does this position play in that initiative.” Normally you are given the opportunity to ask questions towards the end of an interview so this may be your moment to make a lasting final impression.

Moving You Forward,

Cathy Francois
Career Coach
Founder of Rezume Forward

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Wednesday, January 23, 2013

How to Apply for an Internal Position without Burning Bridges

You’re at the office browsing through your company’s intranet site and found that the job of your dreams is available. “Eureka” you say to yourself as you hear the soft sound of the heavens opening up, because the stars are finally aligned and your moment has arrived. Pause; you just realized that may involve telling your manager.  Although you may like your current position, you know in your heart that you’ll have greater satisfaction moving on and you don’t want any hard feelings. So how do proceed with applying for an internal position without burning bridges? 

Here are points to consider before applying for an internal position.

Know your company policy. Have you met the tenure requirements? Do you need approval from your manager?


Inform your Boss. If you have a less than hostile relationship with your direct supervisor, I encourage having a conversation about how you would like to career path with the company prior to pursuing internal positions. This also puts them in a better position to put in a good word for you.


Reach out to your connections. This could be your direct co-workers who may have insight or those already involved in your department of interest. And if you don’t have any current connections you don’t have to wait until there’s an open position to form them. Be proactive; introduce yourself perhaps in the break room or at a company affair.

Act like an external candidate. Do not assume because you’re an internal candidate that you’re a shoe in for the position. Prepare like you would for an outside position. Leverage the advantage you have as an internal candidate by freshening up on the necessary knowledge and prepare your best presentation ever. 

Do your best work. While you currently may not be in your position of interest be mindful that your reputation precedes you. Don’t make it hard for your current coworkers (or supervisor for that matter) to say something positive about you.

Making a move forward in your career doesn't always have to involve burning bridges instead see it as an opportunity to create new ones.


Moving You Forward,


Cathy Francois
Career Coach
Founder of Rezume Forward

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Thursday, January 17, 2013

Go From Fired to Hired: Reflect, Learn, Take Action


So let’s get straight to point, no chaser; you’re on the rocks and you feel the burn; you got fired. I’m not referring to those who got laid off due to company restructuring or someone who blatantly assisted with his own dismissal, although you can stay tuned if this applies to you. I’m specifically referring to those who got the proverbial pink slip, the ax, the boot; simply because you were not a good fit for the position you were hired for. Perhaps you meant well, but just weren't cutting it. Getting fired may have left you feeling defeated, embarrassed, sadden or downright mad. Allow yourself a brief moment to grieve, then pick up the pieces, reflect, learn and take action.

Reflect. Guess what, it happened to me some moons ago, so you’re not alone. I was working in a sales position for a major multimedia company and was approached by a much smaller company looking to expand their magazine franchise in the United States. I was impressed. I wasn't even looking for a position at the time and they wanted me to work for them. But hindsight tells me that they interested in my connections and I was reeled in with an offer for higher pay. The informal interview went well and I even made a sale on my first day. Unfortunately, that was my first and only sale and 2 months later I was on the job market.

Learn. Failure teaches us a hard lesson, so take heed unless you want to do a retake. I learned that I really didn't understand what I was getting myself into. Being young, naïve, and overly optimistic I didn't realize how much tougher sales can be when working with a new brand versus an established brand. And essentially, I was hired to do hardcore grassroots direct marketing; not what I anticipated. Remember an interview goes two ways, so while you prepare for potential questions, be sure to prepare questions to ask. Do your due diligence and research as much as you can about the company and the position.

Take Action. Begin making preparations for your next step. Be prepared to answer the question on why you separated with the company. Be honest without giving too many details. Explain that the position or the company was not a good fit, perhaps what you've learned and transition to what you want and how it aligns with the company’s needs. It could sound something like, “I quickly found out that phone sales wasn't a good fit for me and that I enjoy face-to-face sales, which is what attracted me to this retail sales position.” Notice by the end of the statement you just refocused the conversation and plugged in why you’re a good fit. (I’m not a bad salesperson after all…wink.)

And you’re not so bad yourself. Good people get fired all the time, so don’t let the experience kill your confidence. Take the lesson for what is and move forward by taking action and go from fired to hired!

Moving You Forward,


Cathy Francois
Career Coach
Founder of Rezume Forward

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